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Vienna Airport and Austrian Airlines Transform Passenger Experience with AirPortr’s At-Home Baggage Check-In and Delivery Service

Austrian Airlines passengers travelling from Vienna Airport can now check-in baggage in advance and have it delivered to their destination airport. The at-home baggage check-in and delivery service is provided by AirPortr.

Baggage is simply handed over at a desired location and collection time. It can then be picked up at the baggage claim after arriving at the target destination. The first 200 bookings are free of charge as part of a test run for flights departing Vienna before 3 May 2023. This offering will be expanded and permanently integrated into the service portfolio from the beginning of May and can be booked from €26 depending on the number of pieces of luggage and the pick-up location.

“An innovative service designed to enhance travel comfort: in collaboration with Austrian Airlines and AirPortr, we are making the departure process at Vienna Airport even easier,” said Julian Jäger, Joint CEO and COO, Vienna Airport. “Effective immediately, passengers can depart for their well-deserved vacations in an even more relaxed manner by having their luggage picked up from home and without having to wait at the check-in counters. We are further expanding service quality in Vienna just in time before the summer season.”

Michael Trestl, CCO, Austrian Airlines, commented: “It is of great importance to us to ensure that the entire travel process is as pleasant for our guests as possible. Thanks to our new baggage service we are offering our passengers yet another exclusive added value. Our passengers should be able to feel completely at ease from the beginning to the end of their journeys with Austrian Airlines.”

Source : Future Travel Experience



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